Store Policy

Store Policy

­ Ordering
­ Payment info
­ Sales Tax
­ Shipping & Delivery ­Returns
­ Privacy & Security

Ordering

All Orders are processed within 24 hours after deposit is received 

Availability

If a product is not available, customer will be notified by email 

Canceling or Changing an Order

Cancellations are accepted within 24 hours of purchase.
If an item has already been shipped within this 24 hour period, 30% restocking fee will be applied

"Special Order" items may not be cancelled after 24 hours from the time of purchase and are not returnable. 

All cancellation requests must be emailed to sales@eurolivingfurniture.com Payment Methods We Accept : 

NO CREDIT NEEDED ­ No Interest for 90 DAYS 

Euro Living offers no credit needed payment plan. This program allows you to avoid paying any interest if the purchase is paid off in 90 Days. 

Requirements:

Must be employed for 6 months at the same employer 

Must earn minimum income of $1000 per month (gross)

If you’re approved, simply bring in your application’s approval number, your photo ID to Euro Living furniture store. Call or visit Euro Living for details. 

FINANCING ­15 MONTH NO INTEREST

This is a credit line that can be used for any purchase up to the maximum of amount of credit approved.

*Subject to credit approval. Offer valid for consumer accounts in good standing; subject to change without notice. May not be combined with any other credit promotion offers. Call or visit Euro Living for complete details. 

LAYAWAY

Euro Living offers a flexible in-store layaway payment plan. We require 25% of the total purchase as a deposit. Then make minimum payments of 25% of your remaining balance each month for 3 months.

Pricing is guaranteed under this plan for 3 months and you can arrange for pickup or delivery of your purchase once the balance is paid in full. Product availability cannot be guaranteed, but all deposits and payments are transferable to any other products you select. Layaway payments are non-refundable.

CREDIT AND DEBIT CARDS

We accept Visa, MasterCard, American Express, Discover

We also accept cash and checks

EURO LIVING GIFT CARDS

Gift cards are available for purchase at Euro Living Furniture Store or by phone.

If you have any questions please feel free to email or call me WIRE TRANSFER and PAYPAL

Information will be provided upon request. Please call or visit Euro Living location. When will I be charged for my order?

Minimum of 50% is required at the time of purchase. The remaining 50% must be paid before delivery or pickup.

Note: Remaining 50% can not be paid with Check on the date of delivery. 

Invoice must be paid in full before merchandise is picked up or delivered. 

SALES TAX

Sales tax is ONLY charged for instate deliveries to Florida, which is calculated during the checkout process. 

For tax exempt purchases ­ Copy of Tax Exempt Certificate is REQUIRED . 

International orders are subject to taxes / duties in the country in which items are delivered. It is customer’s full responsibility to pay taxes and duties. Sales Tax will be refunded when proof of overseas shipping (BOL) provided. 

SHIPPING & DELIVERY

Local Delivery & Installation Charge: 

  • 0­10 miles ­ $125 
  • 10­30 miles ­ $150 
  • Ocala, Villages ­ $225 
  • Melbourne, Cocoa Beach, Daytona Beach ­ $225 
  • Jacksonville / Tallahassee ­ $250 
  • Miami ­ $300

Free Drop off on small items is available via FedEx / UPS upon request. (Ex. Rugs, Lights) 

Large Orders shipping out of state are quoted on an individual basis (via email sales @eurolivingfurniture.com )

** Additional fees may apply for special services, such as inside delivery, redelivery, reconsignment and warehousing or stocking fees will be customer's responsibility. Euro Living cannot take responsibility for any charges that incur as a result of additionally requested freight services.

** Buyer agrees to measure doorways and stairways before ordering/buying, as Euro Living is not responsible for merchandise that is too large or too small

Damage Inspection: Please make sure that you inspect the packages at the time of delivery. If the box has any damage, or if there is any reason you are concerned with its packaging or delivery, please write, "Product Damaged" clearly on the sheet the delivery agent asks you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem 

DELIVERY SPEED

Most items are delivered within 1 to 3 weeks 

Special orders and/or Custom orders are subject to longer lead time and can take up to 4­-18 weeks

To verify stock and availability of the item, call Euro Living or email sales@eurolivingfurniture.com.

The following may result in delayed shipping or delivery:

Incorrect shipping address

Payment delay or issue

Canceling items, combining orders or changing your shipping address

UPS/FedEx or Freight company failure to deliver (e.g. severe weather conditions)

Where We Ship

We ship to U.S. delivery addresses in the 48 states.

We do not ship to P.O. boxes or international addresses. 

We do not arrange or provide shipping quotes outside the country. We can deliver your Order to a port or logistics company in US. 

TRACKING YOUR ORDER

To track shipment please call Customer service at 407­608­4100 or email sales@eurolivingfurniture.com . 

Tracking information is provided once the product has shipped. You can use your tracking number on the carrier's website to trace your order.
If You're Not Home

Depending on the carrier, additional delivery attempts will be made. Redelivery fees may apply. If your order has shipped and you are unable to receive your shipment over an extended period of time, additional storage fees may incur. Alternatively, your shipment may be rerouted back to the manufacturer, thus incurring fees for reshipment of your order.

If your order arrived damaged

I inspect your item(s) upon delivery.

If your item(s) shipped via FedEx or UPS, simply refuse delivery and contact us
immediately for a replacement.

For LTL deliveries ­ print "Damaged Upon Arrival" where you sign for the items .

To process a claim ­ Please email pictures of the shipping slip, Box, label and
damaged item with full descriptions of the damage to claims@eurolivingfurniture.com,
we will file a claim and send you a replacement product.

*Please note that the claim may be denied if “Damaged item(s)” is not noted on Driver’s shipping slip.

For damages unnoticed at the time of delivery, we require that you send us photographs via email to claims@eurolivingfurniture.com within 48 hours, so that we can address and correct the situation. We will send out a new product or replacement part at our discretion. If your item arrives damaged and you do not wish to receive a replacement part or new item, you will be responsible for returning the item and a 30% restocking fee will be applied. 

RETURN POLICY

Only unopened and unused merchandise in their original condition and packaging, complete with all materials may be returned within 3 days of delivery.

Email to sales@eurolivingfurniture.com a written request for a Return Authorization (RA) number, within 3 days of delivery, referencing your order # in the email subject. We will respond within 1­2 business days.

Once you are provided with an RA #, you will be responsible for shipping/bringing the item back to its warehouse of origin, unless advised otherwise (and all associated costs).

Items which shipped to you small parcel must be returned small parcel. Items which shipped LTL must be returned as such. All returns must be received at our warehouse within 30 days from the date the RA# was issued to you.

Once your returned item(s) have been received, inspected, and deemed to be in original condition, you will be refunded the full amount reflected on your order.

If any returned item is returned to us with shipping damage, it is the customer's responsibility to file a freight claim and seek reimbursement from the carrier.

Items marked as 'Special Order' or 'Clearance' or 'Open­Box' are not returnable. 

PRODUCT WARRANTY 

Each product is covered by the warranty offered by its manufacturer. For more information, please call us toll free at 1­855­387­6548 or email info@eurolivingfurniture.com
"Special Order" Products

"Special Order" typically refers to products which are custom-built to your own specifications, and items which are imported on a per-­order basis. "Special Order" may also refer to items that are in a stocked in limited quantities but in special order color combinations.

  • "Special Order" items may not be cancelled after 24 hours from the time of purchase and are not returnable . 
  • The lead times on special orders vary based on the item's place of origin. 
  • Special Order items which are built domestically are typically delivered in 5­7 weeks. 
  • Special Order items which are imported from overseas typically take between 8­-18 weeks, in rare instances.
DISCOUNTS & PROMOTIONS PRICE MATCHING
  • Euro Living price matches products from any competitor's website. 
  • Price match policy can not be combined with any other discounts. 
  • If an item has shipped, we cannot offer any retroactive, price­ matching or discounts. 
  • Euro Living Reserves the right to decline or Honor any competitors price Match.

REQUEST LARGE ORDER OR DESIGNER DISCOUNT

We offer a wide selection of products and manufacturers to make it easy to find exactly what you are looking for.

If you have questions, or looking for a discount on a large order, please email sales @eurolivingfurniture.com or give us a call at 407-­608-­4100.
Designer & Trade Professionals

We offer trade discount to interior designers, and trade professionals. For a free quote please call 407­-608-­4100 or email sales@eurolivingfurniture.com

PRIVACY & SECURITY PRIVACY POLICY

Euro Living is here to provide you with furniture. Your personal information will only be used to process and ship your order. We will never sell your information to any third parties. Any personal information submitted in optional surveys, newsletters or promotions will only be used for such by Euro Living personnel. 

LEGAL DISCLAIMER

All domestic and international orders are subject to the governing laws of the United States of America and the State of FLORIDA.

Euro Living is not responsible for 'NOMINAL' size discrepancies. All measurements advertised are within 1­1.5" accuracy to manufacturer's specifications.

Euro Living is not responsible for typographical or mathematical errors or inaccuracies. We encourage all customers to use our live chat, call us at 407­608­4100 or email us with any questions regarding product details. 

Please note by submitting your payment you Agree to Euro Living Policy. Any disputes, disagreements or arbitrations will need to be resolved by the client and Euro Living.